To help with your planning, we’ve divided this into four main steps. There are several critical phases to implementation planning, each of which is important to take seriously. Fundamentally, you need to make user adoption and customer outcomes the central focus of your planning in order to ensure that these factors are considered at every turn. Your plan must consider the elements of support, training and customer benefits, rather than just focusing on the technology. Planning is essential for any project, but it becomes crucial when implementing an organisation-wide application. Suggested reading: For more details on end-user best practices, check out our free eBook - Getting Dynamics 365 User Adoption Right: 5 Steps for Success. Here, we are going to look at how to do that within the current remote working context, and help you develop an ideal solution moving forward. The current shift towards remote working only adds to these more traditional challenges.Īlthough changes and adjustments will be required along the way, putting together an implementation plan to deliver critical factors such as user adoption is fundamental in embarking on a successful implementation journey. However, we find that the main reason that businesses struggle isn’t the ERP itself, it’s deficiencies with planning, management and support.

80% of organisations are unhappy with their current ERP. We also know, from experience, that taking training seriously is important for the smooth onboarding of end-users - which is ultimately critical to the success of your implementation planning. Implementation specialists can help, and it’s important to set the right goals from the start.

Integrating front and back-end systems and processes can take anywhere from six months to three years to complete, and up to five years for global organisations.

How to seamlessly onboard remote users while minimising costs Implementing Microsoft Dynamics 365 is a complicated process that requires careful planning.

Dynamics 365 implementation cost